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Data security is our top priority. We operate on fully HIPAA-compliant platforms, use enterprise-grade encryption, and enforce strict access protocols. Our staff undergoes regular training to ensure your practice and patient data are always protected.
Our expertise lies in optimizing the entire revenue cycle, not just processing claims. We conduct a free audit to identify specific leaks—such as coding errors, underpayments, or poor follow-up on denials. Our specialized approach typically finds and recovers significant lost revenue, even for practices with existing billers.
The timeline varies by insurance panel, but typically it takes between 90 to 120 days. Our expertise ensures the application is completed accurately the first time, avoiding costly delays and getting you credentialed as quickly as possible.
We stand by our work. Our quality control processes are designed to catch errors before claims are submitted. In the rare event an error leads to a denial or financial loss, our team works diligently to correct it and re-file the claim at no extra cost to you.
Absolutely. Recovering aged AR is one of our specialties. Our aggressive and persistent follow-up processes with insurance companies are highly effective in collecting payments on old claims that many practices have often written off.
Very little. After the initial onboarding and integration, our team manages the entire process. We provide you with regular, easy-to-understand reports on your financial performance, giving you peace of mind and visibility without the daily hassle.
Yes. We understand that every practice is unique. We offer flexible à la carte services and can also build a custom bundled package designed to meet your specific operational and financial goals.
Yes. We prioritize matching you with VAs and scribes who have experience and training in your medical specialty (e.g., dermatology, cardiology, orthopedics) to ensure they understand the terminology, workflows, and specific requirements of your practice.